The InterContinental Aphrodite Hills Resort Hotel in Paphos on Cyprus has become the first resort and hotel on the Mediterranean Sea to qualify for the Seal of Quality awarded by the European Centre for Allergy Research Foundation (ECARF).
The five-star resort and hotel on the Greek side of the island has outfitted most of its 290 rooms, and all four of its restaurants to meet the needs of allergy sufferers. On the basis of these adjustments, it has been certified with the ECARF Seal of Quality for allergy-friendly products and services.
“Our guests expect the highest standards in comfort and service”, says Spyros Michaelides, Executive Assistant Manager and Director of Sales & Marketing at the InterContinental Aphrodite Hills Resort Hotel. “International travellers in particular expect us to respond to their individual needs. With our orientation toward the specific requirements of allergic guests, we improve the experience not only for visitors with allergies but also for their accompanying family members.”
“Every third European is affected by one or more allergies, and these numbers are on the rise. Allergies can be a heavy burden, particularly when travelling, as hotels and restaurants are often not adequately informed about the needs of allergic travellers. With relatively simple and smart adjustments, quality of life for a hotel guest with allergies can be improved to a significant degree,” says Prof. Dr. med. Torsten Zuberbier, head of the ECARF Foundation.
The InterContinental Aphrodite Hills Resort Hotel has adjusted its services according to the scientifically determined criteria of the European Centre for Allergy Research Foundation (ECARF) and now meets the needs of allergic persons who are sensitive to dust mites, animal hair, certain plants or particular food products. The allergy-friendly rooms have smooth flooring or short-pile carpeting as well as mite-proof encasings for mattresses, pillows and blankets. Floors are cleaned with vacuum cleaners fitted with special HEPA filters for more thorough removal of allergens. In addition, the hotel’s restaurants offer allergy-friendly meals and breakfast buffet options. Food products and ingredients that can trigger allergies, such as nuts, almonds, celery or cow’s milk, are clearly marked. The hotel staff, specially trained by allergy experts from the ECARF foundation, is capable of answering all questions regarding allergies.